Frequently Asked Questions
Everything you need to know about the CGEAR RV Sand-Free Mat experience.
How does the patented sand-free technology work?
Our mats feature a sophisticated dual-layer weave that allows sand, dirt, and dust to fall through the fabric while preventing it from coming back up, ensuring a clean surface for your outdoor lifestyle.
Are the mats UV resistant and durable for long-term outdoor use?
Yes, CGEAR mats are engineered with high-density, UV-stabilized materials designed to withstand prolonged sun exposure and heavy foot traffic without fading or fraying.
What is your shipping policy for domestic orders?
We offer standard shipping across the continental US, with orders typically processing within 1-2 business days. Expedited shipping options are available at checkout for those heading on immediate adventures.
Can I return or exchange my mat if it's the wrong size?
We accept returns and exchanges on unused products in their original packaging within 30 days of purchase. Please contact our support team to initiate a return label.
How do I clean and maintain my CGEAR mat?
Maintenance is simple. Just hose the mat down with water to remove any trapped debris and let it air dry. The material is quick-drying and resistant to mold and mildew.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout.